Host, maintain, and change your website with us today
Aussie-based servers that deliver your website faster to your customers with premium WordPress plugins that cut load times and help you rank your business higher on Google.
BRAND EXPERIENCE
Voyager One
Perfect for most small businesses and personal brands who want someone to keep their site updated secure and running smoothly. Plus make changes!- Everything in our maintenance plans +
- Monthly Website Report
- Content Changes (4 Credits)
- Email & Chat Support
- Cancel Anytime
Pioneer One
Perfect for growing businesses that need more bandwidth and storage who want someone to keep their site updated secure and running smoothly. Plus make changes!- Everything in our maintenance plans +
- Monthly Website Report
- Content Changes (4 Credits)
- Email & Chat Support
- Cancel Anytime
Summit One
Perfect for businesses handling a lot of traffic and server requests who want someone to keep their site updated secure and running smoothly. Plus make changes!- Everything in our maintenance plans +
- Monthly Website Report
- Content Changes (4 Credits)
- Email & Chat Support
- Cancel Anytime
Each credit can be redeemed for 30 minutes of a website content change. For more information about content changes and credit purchases please refer to the FAQ below. Credits are issued monthly and do not transfer over to the following month.
Frequently Asked Questions
CTO One
Includes web hosting, maintenance and content changes.
Our website report includes an analysis of your WordPress site’s performance, security, SEO, and overall health. It provides insights into areas that need improvement, such as page loading times, security vulnerabilities, SEO ranking factors, and more, helping you to enhance your site’s functionality and user experience.
1 credit is worth a 30 minute website content change.
You can use your credits for a content change on your WordPress site. A few examples of common content changes include updating or adding new information to your website, such as editing text, adding blog posts, updating images, DNS record changes, or changing the layout of a page. This helps keep your site relevant and engaging for visitors.
Credits cannot be redeemed for any work outside the scope mentioned above. Examples of excluded tasks are but not limited to work such as new designs, custom coding, custom integrations (such as Instagram feeds etc.). If you are unsure please get in touch with us so that we can help!
If you need more credits and are already subscribed to one of our CTO One packages you can purchase credits at a discounted rate.
No, credits are only to be used on the website domain provided to us. If you would like changes on another domain you will either need to subscribe to a new CTO One package for that domain or purchase credits for that domain.
Credits are issued at the beginning of every month and do not transfer over to the following month.
Includes web hosting, and maintenance.
Updating WordPress core upgrades the software that runs your website, improving security, adding new features, fixing bugs, and enhancing performance. It’s crucial for keeping your site running smoothly and securely.
Our team will manually check for any theme and plugin updates. We will back your site up and update your plugins to ensure security and performance. Please note that in some rare occasions updating plugins – especially page builder plugins like Elementor – may effect some design and functional aspects of your site. While every precaution is taken to minimise this, on some occasions this may happen – as it would if you were to update them yourself.
If any bugs popup due to plugin updates, notify us ASAP and we will revert to a backup and discuss options with you to resolve.
We will setup automatic daily backups of your site to be stored on our servers in the rare occasion that your site plays tricks on you.
Database optimisation in WordPress involves cleaning and streamlining the database to improve efficiency. Benefits include faster website loading times, improved performance, reduced server load, and more efficient data retrieval. This process can involve tasks like removing unnecessary data, organising tables, and optimising queries.
Security monitoring in the context of WordPress involves continuously scanning and checking your website for vulnerabilities, malware, and unauthorised access attempts. This proactive approach helps in identifying and addressing potential security threats before they can harm your website, ensuring it remains safe and secure for users. We can even setup notifications so that you know if any malicious attempts to access your site have occurred.
Performance scans evaluate your website’s speed and efficiency, identifying issues that slow it down. By addressing these issues, such as large images, slow plugins, or inefficient code, your website can load faster, offer a better user experience, and potentially rank higher in search engine results.
Uptime monitoring is a process that checks if your website is accessible and running smoothly without interruptions. It’s crucial because it helps ensure that visitors can access your site at any time, enhancing user experience and maintaining your site’s reputation. Frequent downtimes can lead to lost traffic and potentially affect search engine rankings.
To identify and fix broken links, tools and software are used to scan your website for links that lead to non-existent or error pages. Once identified, these broken links can either be removed, updated, or redirected to the correct pages, improving the user experience and your site’s SEO health.
Includes web hosting.
In simple terms, web hosting allows your website to be viewed on the internet. Imagine the internet as a big library and your website is a book. Web hosting is like getting a shelf in that library where your book can sit so anyone can come and read it anytime they want. If you don’t have web hosting your website can’t be viewed on the internet.
When choosing your web hosting package it’s important to look at two things, how much traffic your site gets, and how content is on your website. If you’re unsure, please call or email us to discuss.
Yes, we can easily migrate your existing website to our servers and do it for FREE.
For all hosting packages we offer email and live chat support. The subscription you’re on will determine the support you get i.e. hosting only packages won’t get free support with plugin updates, content changes etc. We will always do our best to give you the best support possible and will provide solutions for your individual needs.
We take security very seriously. With our CTO Plus and CTO One packages we will install and configure our premium security plugin. We monitor login attempts and 404 requests, banning IP addresses that appear to be malicious.
With our CTO Plus and CTO One packages, we will backup your site daily so that in the unlikely event that your site plays tricks on you, you’ve got a backup ready to go.
Unfortunately due to the nature of web hosting services we can’t offer any trial periods. However, if for whatever reason you’re not happy with our web hosting in the first 60 days we’ll give you your money back.
All of our servers are based in Australia and have CDN integration. A CDN works by storing copies of the content on your site in multiple locations around the world. This way, when someone wants to access a website or any online content, they receive it from the nearest location, making the delivery quicker and more efficient. Where our web hosting is different is that we supply premium plugins that further optimise your site. Our plugins help with image compression, code optimisation and more to help your site load faster.
Yes of course! Our hosting evolves with your business growth.
Yes, our WordPress hosting plans include a variety of premium plugins. These tools are designed to enhance your website’s functionality and efficiency, covering areas such as security, performance optimisation, SEO, and more, tailored to suit diverse requirements and ensure your site operates smoothly.